Locked files, a suspected breach or a server behaving strangely? We contain it, work out what happened and help you recover.
Locked files, a suspected breach or a server behaving strangely? We contain it, work out what happened and help you recover.
A ransomware attack or breach is frightening, and the first hours matter most. Acting quickly can stop it spreading and keep more of your data safe.
We isolate affected servers, find how the attacker got in, recover from backups wherever they exist, and harden everything before it goes back online.
A calm, careful response, from containing the attack to getting you back up and running.
Affected servers isolated and access cut off, so the attack cannot spread to other systems.
Logs and files examined to work out how the attacker got in and what they were able to reach.
Clean data brought back from backups wherever they exist, onto servers that are safe to use.
Passwords, keys and accounts reset, so any credentials the attacker took become worthless.
The hole closed and the servers hardened before they go back online, so it cannot happen again.
A plain English report on what happened and what we did, to help with insurers and data rules.
Seeing any of these? Act quickly and send us an emergency request.
One flat fee per server, with no lock-in. Pay monthly, or pay annually and get 2 months free.
£19£190£19£190£15£150 Per Server / MonthPer Server / Year + £50 One-Off Setup + Free Setup
Monitoring and care for a single server or a small site.
£39£390£39£390£29£290 Per Server / MonthPer Server / Year + £35 One-Off Setup + Free Setup
Full management for busy servers that host live client sites.
£69£690£69£690£49£490 Per Server / MonthPer Server / Year + £15 One-Off Setup + Free Setup
Front of the queue cover for servers that can never go down.
We cannot make that decision for you, but paying does not guarantee you get your data back. Talk to us first, as recovery from backups is often possible.
Emergency work is £60 an hour, or £45 an hour on Fortress and Pro plans. The first hour is paid when you send your request, and bigger jobs get a clear quote first.
If personal data may have been exposed, you may need to report it to the ICO. Our report helps you understand what was affected.
We will still contain the attack and recover what we can. Setting up off-server backups is one of the first things we do afterwards.
Send us an emergency request and it goes straight to our engineers as urgent.
